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When we talk about data quality in online market research, fraud — including duplicate responses, gibberish, or taking advantage of the reward system — can often go hand-in-hand with bias. However, while preventing fraud is a focal point for researchers, bias is also a key part of the equation that often gets overlooked.
There are many ways to improve your data quality by rewording your questions to remove the opportunity for bias, test your respondents’ awareness, and keep them from being overwhelmed by choices.